SDS Swiss Dental Solutions
SDS SWISS DENTAL SOLUTIONS AG
(public limited company under Swiss law)
Konstanzerstrasse 11
CH-8280 Kreuzlingen
Schweiz
Tel.: +41 71 556 3670
Fax: +41 71 556 3679
E-Mail.: info@swissdentalsolutions.com
Chairman of the Board of Directors and person responsible for the content: Dr. Karl Ulrich Volz
Registered in the Canton of Thurgau commercial register
Company number CH-440.3.027.633-3
VAT ID: CHE-144.029.972
General Terms and Conditions of Business and Delivery (hereinafter referred to as GTC)
of SDS Swiss Dental Solutions AG with its registered office in Kreuzlingen, Switzerland (hereinafter referred to as SDS)
1. Scope of applicability / the contract parties
SDS only provides its products and services to commercially active customers (irrespective of their legal form) and public law corporations and enters into relationships with them exclusively on the basis of these GTC. Customers’ differing contractual terms and conditions will not be recognised by SDS even if it may be assumed that they are known.
SDS only enters into relationship with consumers as a reseller of dietary supplements and non-medicinal products of third manufacturers on the basis of these GTC.
2. Offers and the conclusion of contract / right of modification / reservation of all rights
3. Delivery/ shipping/ transfer of risk/ default of acceptance
4. Payment
5. Examination of the products / complaints / warranty
6. Liability
7. Product tracing
8. Education
9. Final provisions
As of December 2019
SDS Swiss Dental Solutions AG, Kreuzlingen, Switzerland
The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data are all data with which can lead to your identification. For detailed information on the subject of data protection, please refer to our privacy statement listed below.
Data collection on our website
Who is responsible for data collection on this website?
The data collected on this website are processed by the website operator. You will find his contact details in the imprint of this website.
On the one hand, your data is collected when you provide it to us. This can be data that you enter in a contact form, for example. Other data is automatically collected by our IT systems when you visit our website. These are mainly technical data (e.g. internet browser, operating system or time of page view). These data are automatically collected as soon as you enter our website.
Part of the data is collected to ensure that the website runs error-free. Other data can be used to analyze your user behavior.
You have the right to receive information free of charge about the origin, recipient and purpose of your stored personal data at any time. You also have the right to demand the correction, blocking or deletion of these data. For this purpose, as well as with regard to further questions that you might have regarding data privacy, you can contact us at any time at the address listed in the imprint. Furthermore, you have a right of appeal to the responsible supervisory authority.
When you visit our website, your surfing behavior can be statistically evaluated. This is mainly done with the help of cookies and with so-called analysis programs. The analysis of your surfing behavior is usually anonymous; the surfing behavior cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. You will find detailed information on the respective steps to take in the following privacy statement. You can object to this analysis. The present privacy statement contains information on how to object.
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the data privacy regulations and the present privacy statement. When you use this website, various personal data are collected. Personal data are data with which lead to your identification. The present privacy policy explains what data we collect and what we use it for. It also explains how these data are collected and for what purpose. We would like to point out that data transmission over the Internet (e.g. communication by email) can have security gaps. A complete protection of data against access by third parties is not possible.
Information on the responsible entity
The entity responsible for data processing on this website is: SDS Swiss Dental Solutions AG Konstanzerstrasse 11 CH-8280 Kreuzlingen Phone: +41 71 5563670 Email: info@swissdentalsolutions.com
The entity responsible is the natural or legal person who, alone or jointly with others, decides on the purpose and means of personal data processing (e.g. names, email addresses or similar).
Many data processing operations are only possible with your explicit consent. You can revoke any consent already granted at any time. For this purpose, an informal notification by email to us will suffice. The legality of the data processing carried out up to the time of revocation will remain unaffected by your revocation.
In the event of a violation of data privacy regulations, the person concerned has the right of appeal to the competent supervisory authority. The competent supervisory authority in data privacy law matter is the state Data Privacy Commissioner of the federal state in which our company is based. A list of data privacy commissioners and their contact details can be found under the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.
You have the right to have data processed automatically by us on the basis of your consent or in performance of a contract handed over to you or to a third party in a conventional, machine-readable format. If you request the direct transfer of data to another responsible entity, this will only be done to the extent technically feasible.
SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and in order to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operators. You will recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line. If the SSL or TLS encryption is activated, the data you transfer to us cannot be read by any third party.
Information, blocking, deletion
Within the framework of the applicable legal provisions, you have, at any time, the right to receive information free of charge about your stored personal data, their origin and recipients, the purpose of the data processing and, if applicable, a right to correct, block or delete these data. For this purpose, as well as for any further questions regarding personal data that you might have, you can contact us at any time under the address listed in the imprint.
We hereby object to the use of the contact data published within the scope of the imprint obligation for the purpose of transmission of advertising and information material not explicitly requested. The operators of this website expressly reserve the right to take legal action in the event of unsolicited advertising information being sent in bulk, e.g. via spam emails.
We have appointed the following person as data privacy officer for our company:
Christian Knapp
Bücklestraße 5a
78467 Konstanz
Telephone: +49 7531 8916875
E-Mail: datenschutz@swissdentalsolutions.com
Our Internet pages partly use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies serve the purpose of making our offer more user-friendly, effective and safer. Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are so-called “session cookies”. They are automatically deleted at the end of your visit. Other cookies remain stored on your terminal until you delete them. These cookies enable us to recognize your browser on your next visit. You can configure your browser in such a way that it will inform you about the use of cookies and to allow cookies only in individual cases, to exclude the acceptance of cookies for certain cases or in general, and to activate the automatic deletion of cookies when closing the browser. Your deactivation of cookies might limit the functionality of this website. Cookies that are required to carry out the electronic communication process or to provide certain functions that you have requested (e.g. shopping basket function) are stored on the basis of Art. 6 Para. 1 (f) GDPR. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimized provision of his services. Insofar as other cookies (e.g. cookies for analyzing your surfing behavior) are stored, these are treated separately in the present privacy statement.
The provider of these pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us, namely on browser type and browser version, operating system used, Referrer URL, host name of the accessing computer, time of the server inquiry, IP address. These data are not combined with other data sources. Data are processed in compliance with Art. 6 Para. 1 (f) GDPR, which permits the processing of data for the purpose of contract performance or pre-contractual measures.
If you send us enquiries via the contact form, your details from the enquiry form, including the contact data you provide there, will be stored by us for the purpose of processing your enquiry or any follow-up questions. We will not pass on this data without your consent.
The data you enter in the contact form will thus be processed exclusively based on your consent (Art. 6 Para. 1 (a) GDPR). You can revoke your consent at any time by sending us your request in an informal email. The legality of the data processing operations carried out until the revocation will not be affected by your revocation. We will store the data entered by you in the contact form until you request us to delete it, revoke your consent for storage or the purpose for which the data was stored ceases to apply (e.g. after your request has been processed). Mandatory legal provisions‑in particular retention periods‑remain unaffected.
You can register on our website to use additional features on the site. We will only use the data you enter for this purpose to provide you with the offer or service for which you have registered. If the mandatory data requested during registration are not provided in full, we will refuse the registration. In the event of important changes, for example in the scope of the offer or technically necessary changes, we will use the email address provided during registration to inform you. The data entered during the registration is processed based on of your consent (Art. 6 Para. 1 (a) GDPR). You can revoke your consent at any time. All you need to do is to send us an informal notification by email. The legality of the data processing already carried out remains unaffected by your revocation. The data collected during registration is stored by us for as long as you remain registered on our website and will subsequently deleted. The legal storage periods remain unaffected.
Data transmission upon conclusion of contract for online shops, dealers and dispatch of goods
We transmit personal data to third parties only if this is necessary within the scope of contract processing, for example to companies entrusted with the delivery of the goods, or the credit institution commissioned with payment processing. Data will not be transmitted any further, or only if you have expressly agreed to their transmission. Your data will not be passed on to third parties without your explicit consent, e.g. for advertising purposes. Data will be processed pursuant to Art. 6 Para. 1 (b) GDPR, which permits data processing if it is necessary for contract performance or pre-contractual measures.
This website uses functions developed by Google Analytics, a web analysis service operated by Google Inc., with registered office in 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses text files called “cookies”, which are stored on your computer and which enable an analysis of your use of the website. The information about your use of this website generated by the cookie is usually transferred to a Google server in the USA and stored there. The storage of Google Analytics cookies is based on Art. 6 Para. 1 (f) GDPR. The website operator has a legitimate interest in the analysis of user behavior in order to optimize both his website and his advertising.
We have activated the IP anonymization function on this website. This means that your IP address will be truncated by Google within European Union member states or in other states party to the Agreement on the European Economic Area before it is transmitted to the USA. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and truncated there. Google will use this information on behalf of the operator of this website in order to evaluate your usage of this website, compile reports on website activity, and render further services to the website operator that relate to website usage and Internet usage. The IP address transmitted from your browser within the parameters of Google Analytics is not aggregated with other Google data.
You can prevent storage of cookies by adjusting the settings of your browser software accordingly. We would like to point out, however, that in such an instance you may not be able to use all functions of this website in their entirety. You can, furthermore, prevent Google from compiling the data generated by the cookie and relating to your usage of the website (including your IP address), as well as Google’s processing of such data, by downloading and installing the browser plugin available at the following link:
https://tools.google.com/dlpage/gaoptout?hl=de.
You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will then be set to prevent the collection of your information on future visits to this site: Disable Google Analytics. For more information about how Google Analytics treats user information, please see Google’s Privacy Policy: https://support.google.com/analytics/answer/6004245?hl=en
We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on our websites. This service is provided by Google Inc. with registered office in 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). The purpose of reCAPTCHA is to distinguish whether data (e.g. in contact forms) is entered on our websites by human beings or by automated programs. For this purpose, reCAPTCHA analyses the behavior of visitors based on various characteristics. This analysis starts automatically as soon as the visitor enters the website. For analysis purposes, reCAPTCHA evaluates various types of information (e.g. IP address, time spent on the website or mouse movements made by the user). The data collected during the analysis is forwarded to Google. All of the reCAPTCHA analyses are run in the background. Website visitors are not informed about the ongoing analysis. Data processing is based on Art. 6 Para. 1 (f) GDPR. The website operator has a legitimate interest in protecting his web offers from abusive automated spying and from SPAM. Further information on Google reCAPTCHA and Google’s privacy policy can be found under the following links: https://policies.google.com/privacy?hl=en and https://www.google.com/recaptcha/intro/v3.html
If you would like to receive the newsletter offered on our website, please register using our form. We use the so-called double opt-In procedure. I consist of a confirmation mail being sent to your specified email address with the request for confirmation. Your registration only becomes effective once you click on the activation link listed in the confirmation mail. We will exclusively use the data transmitted by you to send you newsletters, which may contain information or offers.
Ours newsletter are sent by rapidmail. Your data will therefore be transmitted to rapidmail GmbH. Rapidmail GmbH is not allowed to use your data for any other purpose than for newsletter dispatch. Rapidmail GmbH is not permitted to pass on or sell your data. Rapidmail is a German, certified newsletter software provider which has been carefully selected in accordance with the provisions of the GDPR and the German Federal Data Protection Act (BDSG).
You can revoke your consent to the storage of your data and its use for newsletter dispatch at any time, e.g. by using the unsubscribe link in the newsletter.
Our website uses plugins from YouTube, which is operated by Google. The pages are operated by YouTube, LLC, 901 Cherry Ave. with registered office in San Bruno, CA 94066, USA. A connection to the YouTube servers will be established when you visit one of our sites equipped with a YouTube plugin. Information about the pages on our website that you have visited will be transmitted to the YouTube server. By logging in to your YouTube account, you allow YouTube to attribute your browsing behavior directly to your personal profile.
You can prevent this by logging out of your YouTube account. We use YouTube in order to be able to present our online offers in an attractive manner. This represents a legitimate interest in the sense of Art. 6 para. 1 (f) GDPR. Further information on the handling of user data can be found in YouTube’s privacy policy under: </a href=”Our website uses plugins from YouTube, which is operated by Google. The pages are operated by YouTube, LLC, 901 Cherry Ave. with registered office in San Bruno, CA 94066, USA. A connection to the YouTube servers will be established when you visit one of our sites equipped with a YouTube plugin. Information about the pages on our website that you have visited will be transmitted to the YouTube server. By logging in to your YouTube account, you allow YouTube to attribute your browsing behavior directly to your personal profile.
You can prevent this by logging out of your YouTube account. We use YouTube in order to be able to present our online offers in an attractive manner. This represents a legitimate interest in the sense of Art. 6 para. 1 (f) GDPR. Further information on the handling of user data can be found in YouTube’s privacy policy under: https://policies.google.com/privacy?hl=en&gl=de
This site uses so-called web fonts, which are provided by Google to enable a uniform display of fonts. When you call up a page, your browser loads the required web fonts into its browser cache in order to display texts and fonts correctly. To do this, the browser you are using must connect to Google’s servers. This enables Google to know that our website has been accessed via your IP address. The use of Google Web Fonts serves the interest of a uniform and attractive presentation of our online offers. This represents a legitimate interest in the sense of Art. 6 para. 1 (f) GDPR. If your browser does not support Web Fonts, a standard font from your computer will be used. Further information on Google Web Fonts can be found under https://developers.google.com/fonts/faq and in Google’s privacy policy: https://www.google.com/policies/privacy/
This site uses the map service Google Maps via an API, a service provided by Google Inc., with registered office in 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Your IP address needs to be stored so that you can use the Google Maps functions. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer. The use of Google Maps serves the purpose of presenting our online offers in an attractive manner and making it easier for you to find the places indicated on the website. This represents a legitimate interest in the sense of Art. 6 Para. 1 (f) GDPR. More information on the handling of user data can be found in Google’s privacy policy: https://www.google.de/intl/en/policies/privacy